Privacy Policy

Please read these policies carefully.

Last Updated: Wednesday, 25^th March, 2026

This Privacy Policy (“Policy”) describes how Realwoods Cigars (“Realwoods,” “we,” “our,” or “us”) collects, processes, uses, stores, and discloses personal information when you access or use our website (the “Website”).

Please read this Policy carefully to understand our practices regarding your personal information. By accessing or using this Website, you acknowledge that you have read and understood this Privacy Policy.

This Website is intended only for individuals who are at least 21 years of age, or the legal minimum age required in their jurisdiction to access tobacco-related content or purchase tobacco-related products. We do not knowingly collect personal information from individuals under the age of 21.

Purposes of Processing

We process personal information for legitimate business and operational purposes, including to:

provide, operate, maintain, and improve the Website;

respond to inquiries, requests, or communications;

provide information regarding our products and brand;

analyze Website usage and performance;

maintain the safety, security, and integrity of our Website and systems;

prevent fraudulent, unauthorized, or unlawful activity;

comply with legal and regulatory obligations; and

protect our rights, property, and interests, as well as those of our users and others.

What is personal data?

For purposes of this Policy, “personal data” or “personal information” means information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to an individual.

This may include, for example:

name;

email address;

telephone number;

mailing address;

IP address;

browser or device identifiers; and

other information associated with your interactions with the Website.

Why do we need your personal data?

We need certain personal data to operate the Website effectively, respond to communications, improve Website performance, maintain security, and comply with legal obligations.

If you choose not to provide certain personal information, some Website features, communications, or services may not be available to you.

We will process personal data only where we have an appropriate legal or business basis for doing so, including your consent where required, our legitimate business interests, compliance with legal obligations, or to respond to your requests.

Collecting Your Personal Data

We may collect personal data in the following ways:

Information You Provide Directly

We may collect personal information that you voluntarily provide to us when you:

request information about our products;

submit an inquiry or message; or

otherwise communicate with us.

This information may include your name, email address, phone number, company name, mailing address, and any other information you choose to provide.

Information Related to External Links

If you click on a link on our Site that redirects you to an external website for product purchases, services, or additional information, your interactions on that external website will be governed by that website’s own privacy policy and terms. Realwoods Cigars does not control how personal information is collected, used, or disclosed by third-party websites and is not responsible for their privacy practices.

Information from Social Networking Websites

Our Website may include links to or integrations with social networking websites or platforms, such as Instagram, Facebook, or similar services (“SNS”).

If you interact with us through an SNS, we may receive information that you choose to make available through your privacy settings on that platform. Any such information is subject to the policies and practices of the applicable SNS provider.

We are not responsible for the privacy practices or content of social networking websites, and we encourage you to review their privacy policies before engaging with them.

Information Automatically Collected

When you access or use the Website, certain information may be collected automatically through cookies, server logs, analytics technologies, pixels, and similar tools. This information may include:

Internet Protocol (IP) address;

browser type and version;

device type and operating system;

pages visited;

time spent on pages;

referral URLs;

date and time of access;

general location information derived from IP address

We may use this information to:

operate and improve the Website;

understand visitor behavior and usage trends;

troubleshoot technical issues;

measure the effectiveness of Website content; and

enhance the user experience.

Please note that once you leave our Website and visit an external website, any information collected there is governed by that third party’s privacy policy.

Automated Decision Making and Profiling

Realwoods Cigars does not use personal data collected through this Website for automated decision-making that produces legal effects or similarly significant effects concerning individuals.

We may use analytics and aggregated data to better understand Website traffic, visitor interests, and content performance. However, this is not used to make legally significant decisions about individual users.

Our Use of Personal Information

We may use personal information for the following purposes:

to operate, maintain, and improve the Website;

to respond to inquiries and communications;

to provide information about our products, business, and brand;

to monitor and analyze Website usage and performance;

to maintain security and prevent unauthorized activity;

to enforce our terms, policies, and legal rights;

to comply with applicable laws, regulations, and legal processes; and

for any other purpose disclosed at the time of collection or otherwise permitted by law.

Our Disclosure of Personal Information

We do not sell personal information collected through this Website.

We may disclose personal information in the following circumstances:

Service Providers

We may share personal information with trusted vendors, service providers, or contractors who perform functions on our behalf, such as website hosting, analytics, IT support, communication management, or security services.

Affiliates and Related Entities

We may share information with affiliated companies or related business entities where reasonably necessary for internal administration, operations, compliance, or brand management purposes.

Legal and Regulatory Compliance

We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or where we believe such disclosure is necessary to protect our rights, investigate unlawful conduct, enforce our policies, or protect the safety and security of our business, users, or others.

Business Transfers

Personal information may be transferred or disclosed in connection with a merger, acquisition, restructuring, asset sale, financing transaction, or other corporate event, subject to applicable legal requirements.

Third-Party Websites

If you choose to follow a link from our Website to an external website, any personal information you provide on those websites will be governed by the privacy policy of the applicable third party.

Security of Personal Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, loss, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, while we strive to use commercially reasonable safeguards, we cannot guarantee absolute security of personal information.

Changes To This Privacy Notice

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, legal requirements, or operational needs.

When we make changes, we will revise the “Last Updated” date at the top of this Privacy Policy. Your continued use of the Website after any such changes are posted will constitute your acknowledgment of the updated Policy, to the extent permitted by applicable law.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: care@nepawholesale.com
Address: 4365 Okeechobee Blvd Suit B9 West Palm Beach, Florida 33409, United States
Phone: 1-561-684-1107